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CONSUMER PACKAGED GOODS
In today’s competitive market, quality, pricing and fulfillment are key to customer service.
In a world of interactive information, your customers need more than just an order number and
an expected shipdate. Customer information must be available on demand. With FINESSE
Enterprise, customer and inventory management is integrated throughout the system so that
each customer order requirement will be handled promptly in a personalized professional way.
With production requirements tied directly to customer products, you know your deliverables
will repeatedly exceed the customers' expectations. When you are able to know the customers'
needs, pre-qualify customer orders, and meet demanding fulfillment schedules, your customers
will applaud that “You’re in Control”.
FINESSE Enterprise system highlights in supporting the Consumer Packaged Goods industries:
- Barcode and scanning integration.
- Certification and signoff processing.
- Configurable EDI connectivity support.
- Current executive information with collaborated reporting.
- Customer inventory management with detailed interaction between inventory and finished goods.
- Customer orders, order prioritization, date-sensitive rates, multiple level billing, shipping, order processing and customer sites.
- Customer prioritization with priority scheduling.
- Customer project and task management.
- Detailed estimating with templates, direct progression to production, multiple level costing, resource and material scheduling.
- Detailed multiple level lot trace ability including serialization.
- Freight rate maintenance with user based formulas.
- High volume order processing and fulfillment.
- Integrated Internet customer order fulfillment.
- Integrated production management with direct relationship to the master schedule capacity planning and MRP manufacturing sub-systems.
- Integrated quality control support to ensure customer satisfaction while meeting rigorous governmental and commercial certification in a comprehensive fashion.
- Integrated rate and commission maintenance.
- Integration of all functions throughout the FINESSE Enterprise system supports part, part master, bill of materials, customer orders, invoicing, purchase orders and manufacturing services allow full view of all associated parts, materials, labor, work centers, and routings.
- Interactive carrier services, advanced shipping notices and solutions.
- ISO support with integrated document, help and notes.
- Multiple level inventory billing and shipping.
- Multiple levels for summarization and detailed break out across functional business areas and projects.
- Personalized and professional customer service and support technologies.
- Phased delivery and completion scheduling.
- Rates, quotes, interactive inventory with priority level.
- Set up and track across multiple companies, division, plant, department and user-defined units.
- Simplified executive management with aligned projects that are structured the way your organization does business.
- Summarized and detailed analysis of item cost.
- True project modeling with accounting, material, labor and user-defined tracking units.
- Unlimited component structures throughout the entire system.
- Unlimited electronically routing of documents with association to customer orders, work flow, engineering drawings, receiving, shipping and etc.
- Unlimited information for attachments, notes and service support documents.
- Unlimited material breakdown with certification, signoff, work flow tracing and serialization to meet the most rigorous governmental and commercial requirements.
- Update and compare planned and confirmed capacity as required.
- User-defined limit controls for notification when events take place.
- View complete detail of all demand throughout the organization with grouping, summarization and variance references as required.
- Warehouse management support with demand and alternate fulfillment by location.
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